Terms of Use

The use of this Website, https://www.jewelersonmain.com is governed by the terms and conditions stated below. Please read them carefully before using this Website. By using this Website, you agree to these Terms of Use. This site is owned and operated by Jewelers On Main and reserves the right, at its sole discretion, to change, modify or otherwise alter these terms and conditions at any time. Such changes and/or modifications shall become effective immediately upon the posting thereof. You are advised to review the terms and conditions periodically. Your continued use of the Website following any posting of changes and/or modifications will constitute your acceptance of the revised terms and conditions.

For any queries or concerns about Terms of Use or Terms of Use update, please feel free to write to our Customer Service Department at info@jewelersonmain.com or call us on (704) 663-4554.

If you do not agree with these terms and conditions, you must discontinue use of this Website.

All information present on website like text, logos, images, graphics, site design, software and other content are copyrighted work and exclusive property of Jewelers On Main. Any kind of reproduction, modification, distribution, transmission, republication or display of the content on this Website is strictly prohibited. Jewelers On Main hereby authorizes you to use these details only after written permission by authorized person at Jewelers On Main.

Jewelers On Main provides no warranties about the accuracy, correctness, and completeness of the content available on https://www.jewelersonmain.com Website. And is not responsible for any incorrect or inaccurate content posted on website by any person or for any reason. All content on this website are for general information or use.

Jewelers On Main does not warrant that this site or the server that makes it available are free of viruses or other harmful components or that use of this site will be uninterrupted. Jewelers On Main will not be responsible under any circumstances for any kind of loss or damage caused to anyone due to anyone’s use of website, content and/or services posted on this website.

Acceptable Uses
All informative material or content available on this website should be solely used for your personal use, non-commercial or educational use. You may not use website in any other improper manner or may not harm it in any way. You may visit this website only as registered member or as a site visitor for legitimate purposes only and not for any improper activity, including but not limited to hacking, using Jewelers On Main name for spoofing or faking email headers,slowing and/or stopping functionality of website.

Orders & Shipping
Most items on our website are in-stock and ready to ship, except items that requires sizing and special ordered items. Most orders for in-stock items are processed as soon as your online purchase is completed and will be shipped once the item is located, your payment is received and your address is verified. Standard sizes for most rings are size 7 for women and 10 for men.

Additional charges may be added for additional services. Some materials, sizes and custom designs must be special ordered and may take additional processing time and service charges.

Once your order is processed, it will be shipped out and arrive at your designated shipping destination according to the delivery method you selected when you place your order. Upon shipping you will receive an email containing your tracking number.

We take and ship orders within the United States only. We do not ship to a P.O. Box address currently. A physical street address and a signature upon receipt are required for delivery.

Orders will be shipped to your billing address, unless otherwise specified at the time of placing order. We can also ship your order to your work place or any other convenient location. For more details you can contact our Support team at info@jewelersonmain.com.

Returns and Repairs
As a company, we value our customers and strive to provide you with best shopping experience that makes you feel confident in your purchase and use of our product and services.

Online purchases can be returned within 7 days after delivery date and will be accepted for credit or exchange only in U.S if returned in Saleable condition along with its original sales invoice, diamond/jewelry certificate, all complementary/gift items, all original packaging and collateral material. Gift recipients are entitled to a nonrefundable merchandise credit.

Once we receive your returned item and collateral material, our Quality Assurance Department will review and inspect it and only after it is accepted, your refund will be processed in few days.

Please note that items showing signs of wear or those that have been altered, resized or damaged in any way cannot be accepted for return. Special ordered or custom made items, and resized or engraved items may not be returned. We will credit your original method of payment excluding shipping charges within 3 weeks of receiving your return.

Please make sure to securely pack and fully insure any returns along with its original sales invoice and packaging materials. Return packages that are improperly packaged or uninsured will not be accepted. We are not responsible for loss or damage of return shipments in Transit. Please make sure to include your Reason for Return.

Returns may be mailed or returned to our retail store. Please click to see our store location(s) >

For canceling or changing an unprocessed order for any reason, please call us at (704) 663-4554, as soon as possible or email us at shea@jewelersonmain.com. We'll do our best to accommodate your request.

You must follow these instructions exactly, failure to do so will prevent the processing of your return. If you have any questions about our return procedure, please contact us at shea@jewelersonmain.com.

Secure Shopping
To make your shopping experience easy and comfortable, Jewelers On Main have taken security measures, to guarantee all orders placed with us and your personal information are safe and secure.

We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to protect and secure your information from outside parties when transmitted from your computer to our server. We constantly update our security procedures and enhance our site to meet the very latest encryption standards.

Jewelers On Main insures all orders in shipment. That means from our doors to yours, your purchase is under our protection. For your protection, a signature is required upon delivery.